News, guides and tips on how to get more from Sugester.
Since 2016, when the Client Portal was created, over 200 companies have already used its capabilities. The answer to its popularity is simple: clear interface, intuitive operation, CRM integration, and no additional costs.
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More than once in our conversations with clients we hear the question: "Are you planning to use the mail module in Sugester?" — "No, we weren't planning to. We use a different provider. Is it necessary?" It's not necessary, but just how useful it is and how many possibilities it opens up — that's what today's article is about.
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Implementing VoIP telephony lets you take control of phone handling in your company, reduce costs, and expand your reach. With it, you have full visibility into calls, know which clients are calling, what they're talking about, and how long. You can also easily track call statistics and monitor your support team's work.
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In 2022, almost 49% of emails sent worldwide were identified as spam (statista.com), and nearly 96% of phishing attacks are conducted using email (mailmodo.com). So how can you ensure the best possible deliverability of your emails and protect yourself from fraud?
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It might seem that we have already said everything about the integration of Sugester with InvoiceOcean, especially since the feature has been available in Sugester for a very long time. Meanwhile, questions on this matter still quite often arise from both new and existing clients, so we decided to refresh the topic a bit.
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Before you introduce a new product to the market, launch a new offer, or start a marketing campaign, it's worth understanding who your customer is, what their needs are, and what they expect. Who is your ideal customer? How do you distinguish them from others? How do you describe them in the CRM? Customer base segmentation answers these and many other questions.
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Did you know that Sugester offers nearly 800 features available to customers? How many of them do you use? How many do you not use, and how many are you not even aware of? Discover 9 lesser-known - yet very useful - features in Sugester.
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After modules, customization, automation, and integrations, it's time for the last topic in our "How to Successfully Implement Sugester" series. This time we'll show you how to track statistics, generate reports, and analyze data in Sugester. Did you know that Sugester offers not only built-in reports, but also dynamic tables and the ability to create your own custom HTML reports?
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Do you want to notify a customer about a received ticket and its estimated resolution time? Do you want to know who purchased your product and when? Or maybe you want to notify an employee by SMS that a new task is waiting for them in Sugester? All this and much more is possible with automation in Sugester.
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