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VoIP VoIP telephony in CRM

VoIP telephony in CRM

Call and receive in one panel. Full call history linked to the customer card in CRM.

30-day free trial No credit card Call recording
Features

Telephony integrated with CRM

Calling from CRM, call recording, callback widget and quick customer add. Call more efficiently.

Call from CRM

Call customers with one click from the contact card in CRM. Call history linked to the customer.

Callback widget

A website widget that allows customers to request a callback at their preferred time.

Call recording

Automatic recording of phone calls. Listen to any call and learn from it.

Call tagging

Tag calls with labels and categories. Find any call in the archive in seconds.

Search

Search calls by number, customer, tag or date. Filter call archive easily.

CRM integration

Every call linked to the customer card. Contact history, notes, follow-up tasks.

Quick customer add

Receiving an unknown number? Add a new customer to CRM with one click during the call.

Details

All VoIP features

Call directly from the customer card. Recordings and call statistics in one place.

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Frequently asked questions

What is VoIP telephony in Sugester?

It is a module that lets you make and receive calls directly in the CRM panel. The full call history is linked to the customer record.

Do I need to change my phone number to use VoIP?

No. Sugester lets you receive calls on your existing lines, without setting up new numbers.

Which VoIP providers does Sugester work with?

The module works with popular providers: Datera, SuperVoIP, Plivo, Twilio and Vonage.

Are calls recorded?

Yes. Phone calls are recorded automatically, so you can replay any call from the archive.

How much does it cost to try the VoIP module?

You can test the full functionality for 30 days free, without providing a credit card.

What is the callback widget?

It is a widget on your website that lets customers request a call back at a time they choose.

Try Sugester VoIP for free

30 days of full functionality, no credit card required.