Blog

Advanced search: regain control of your business information

Sugester helps you collect data such as emails, notes, calendars, shared documents, in a single place. Still: collecting isn't enough. Only data that's searchable and understandable is actually useful. This is why Sugester includes a powerful search functionality that lets you easily manage all the info that you need to make the right calls.

Live chat box for your website: instantly improve customer support

It's clear that good customer support is a key part of running a successful business. You should provide your clients with the high standard of service that you expect from the companies around you: be helpful and available over the phone, email and social media. Still, that's just the standard - what can you do to stand out from among your competitors?

Better customer support with dynamic footers, email templates and autoreplies

Although the sight of an overflowing inbox might make you think otherwise, it's neither wise nor possbile to fully automate your customer relationships. Still, it's a good idea to try and find a middle ground between automation and pure handiwork. We recommend using several simple tools which help you save time on the repetitive parts of email support.

Send and remind me: a simpler way to follow up

It's a typical situation: you've made arrangements over email, but some things need to be ironed out, say, next week. Everything's well and good - until you forget to follow up. So, how to make sure you don't forget?

2015 - a year in review

2015 was an exceptional year for us. Although we had the idea to build Sugester many years ago, this year we actually did it. We incorporated, found an investor, assembled a team (there's eight of us now) and - most importantly - made huge strides in building our product.

Sugester at TechCrunch Disrupt London 2015

TechCrunch Disrupt is one of the most important startup events in the world. We wouldn't miss it for the world, so we took our chances and, armed with a roller banner, flyers and business cards, got on a flight to London.

Zendesk alternative

Customer service

Customer service is an extremely important part of any business. Whether it's dealing with unhappy clients, or just answering user questions - providing good customer service can make or break your company. Read on to find out how Sugester can help you grow your business.

Effective time management

Effective time management is a key component of achieving success in both professional and private life. Obviously, managing your time effectively isn't easy - few worthwhile things are. Read on to learn about tools which can help you achieve this goal.