News, guides and tips on how to get more from Sugester.
It might seem that we have already said everything about the integration of Sugester with InvoiceOcean, especially since the feature has been available in Sugester for a very long time. Meanwhile, questions on this matter still quite often arise from both new and existing clients, so we decided to refresh the topic a bit.
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Before you introduce a new product to the market, launch a new offer, or start a marketing campaign, it's worth understanding who your customer is, what their needs are, and what they expect. Who is your ideal customer? How do you distinguish them from others? How do you describe them in the CRM? Customer base segmentation answers these and many other questions.
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Did you know that Sugester offers nearly 800 features available to customers? How many of them do you use? How many do you not use, and how many are you not even aware of? Discover 9 lesser-known - yet very useful - features in Sugester.
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After modules, customization, automation, and integrations, it's time for the last topic in our "How to Successfully Implement Sugester" series. This time we'll show you how to track statistics, generate reports, and analyze data in Sugester. Did you know that Sugester offers not only built-in reports, but also dynamic tables and the ability to create your own custom HTML reports?
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Do you want to notify a customer about a received ticket and its estimated resolution time? Do you want to know who purchased your product and when? Or maybe you want to notify an employee by SMS that a new task is waiting for them in Sugester? All this and much more is possible with automation in Sugester.
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Statistics show that customers like to educate themselves and solve problems independently, and brand loyalty increases when they have easy access to knowledge. Before a customer picks up the phone, their first instinct is to search for the answer online. A well-built knowledge base can make a real difference.
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In the second article of the "How to Successfully Implement Sugester" series, we give concrete tips on which modules to activate first and why. We start with the CRM and email modules, as they form the core of the system.
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You're probably wondering if it's even possible - and if so, how - to increase sales without any additional financial investment. In this article, we'll show you how, at no extra cost, simply by activating additional modules on your Sugester account, you have a real chance to boost your sales.
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Welcome to another monthly summary of the updates and fixes that we've worked on in August. Although it's the summer vacation season, we managed to add quite a few new features as well as fix numerous bugs, both small and not-so-small. We hope you enjoy the read!
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