Yes, Sugester offers a Free plan that is free forever for teams of up to 3 users. Paid plans start from 25 PLN per user per month and include advanced CRM, helpdesk and automation features.

What modules does Sugester include?

Sugester includes: CRM for customer management, helpdesk for technical support, live chat for real-time communication, task and project management, integrated email, VoIP, email marketing, knowledge base and forms.

Can I integrate Sugester with other tools?

Yes, Sugester offers integrations with popular tools like Zapier, Gmail, Facebook, Instagram, WhatsApp, Slack and many more. It also has an open API for custom integrations.

Does Sugester have a mobile app?

Yes, Sugester has mobile apps available for iOS and Android. They allow you to manage tasks, respond to support tickets and communicate with customers from anywhere.

How does data migration to Sugester work?

Sugester provides import tools to migrate data from other CRM systems and spreadsheets. The support team assists with migration during the 30-day trial period.

Is technical support available?

Yes, Sugester provides technical support via live chat, email and phone. Pro, Max and Enterprise plans include priority support. A knowledge base and user forum are also available.

Blog | Sugester CRM

2024-05-16

Email Tags: Save Time and Increase Efficiency

What are email tags, why use them, and how can they help reduce the number of queries coming into your support department? Find out here.

2024-02-29

Surveys in Sugester – a short beginner's guide

How to find out if clients are satisfied? How to gather employee feedback? The answer is simple: give them a survey. This short guide shows you how to create and use surveys in Sugester.

2024-02-22

6 Interesting Ways to Use Forms

Most companies place contact forms on their websites and stop there. Few people know that forms are not just an effective contact channel, but also a way to reduce traffic to hotlines, personalize sales, or improve interdepartmental collaboration.

2024-01-18

Never forget! 4 effective tools in Sugester for remembering your next client contact

How do you plan the next client contact so nothing slips through the cracks? What do you do to remember every scheduled call? Discover 4 simple methods to stay on top of all upcoming client contacts.

2023-11-29

6 Ways to Secure Data in Your CRM System

Do you ever wonder if your company's data is secure? More and more businesses are moving online. We hear increasingly often about phishing, hacking attacks, and data breaches. To protect against data loss, more and more companies are investing in CRM systems, which serve not only to collect and analyze customer data, but also to protect it.

2023-11-23

Sugester and InvoiceOcean: A Partnership Story

Today's case study features our "longest-standing" client — InvoiceOcean. We'll talk about how, over time, their customer service department underwent a (r)evolution — with Sugester.