News, guides and tips on how to get more from Sugester.
What are email tags, why use them, and how can they help reduce the number of queries coming into your support department? Find out here.
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How to find out if clients are satisfied? How to gather employee feedback? The answer is simple: give them a survey. This short guide shows you how to create and use surveys in Sugester.
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Most companies place contact forms on their websites and stop there. Few people know that forms are not just an effective contact channel, but also a way to reduce traffic to hotlines, personalize sales, or improve interdepartmental collaboration.
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How do you plan the next client contact so nothing slips through the cracks? What do you do to remember every scheduled call? Discover 4 simple methods to stay on top of all upcoming client contacts.
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Do you ever wonder if your company's data is secure? More and more businesses are moving online. We hear increasingly often about phishing, hacking attacks, and data breaches. To protect against data loss, more and more companies are investing in CRM systems, which serve not only to collect and analyze customer data, but also to protect it.
Read moreToday's case study features our "longest-standing" client - InvoiceOcean. We'll talk about how, over time, their customer service department underwent a (r)evolution - with Sugester.
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One module for both agile and waterfall project management? See for yourself that it's possible.
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Today's article is about the agile methodology and how agile project management looks in Sugester.
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Since 2016, over 200 companies have already used the Client Portal. What makes the Portal so popular among our customers?
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