News, guides and tips on how to get more from Sugester.
You've successfully completed the first step - your product has a userbase. But that's just the beginning. In order to retain existing customers and get new ones you have to keep your users happpy. The way to do it is by running a well-organized helpdesk that provides quick and useful answers to your customers' questions.
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While discussion forums are usually associated with hobbies or leisure activities, they are also a very useful tool for professional purposes. This article outlines the benefits of starting a dedicated suggestions forum for your company or product.
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In this post I am going to explain what a knowledge base is, what characterises a good knowledge base and why you should get one of your own.
Read moreMaybe, you have not heard about our application, if not, we explain that helpOcean is a useful tool that will help you develop website, products and any applications you have, by collecting valuable feedback from all users of the Internet. Of course, it's just basic function of this tool, all functionality is described in detail on this site.
Read moreSugester is an application which collects opinions, suggestions and information from the users of the product, website and application.
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