Yes, Sugester offers a Free plan that is free forever for teams of up to 3 users. Paid plans start from 25 PLN per user per month and include advanced CRM, helpdesk and automation features.

What modules does Sugester include?

Sugester includes: CRM for customer management, helpdesk for technical support, live chat for real-time communication, task and project management, integrated email, VoIP, email marketing, knowledge base and forms.

Can I integrate Sugester with other tools?

Yes, Sugester offers integrations with popular tools like Zapier, Gmail, Facebook, Instagram, WhatsApp, Slack and many more. It also has an open API for custom integrations.

Does Sugester have a mobile app?

Yes, Sugester has mobile apps available for iOS and Android. They allow you to manage tasks, respond to support tickets and communicate with customers from anywhere.

How does data migration to Sugester work?

Sugester provides import tools to migrate data from other CRM systems and spreadsheets. The support team assists with migration during the 30-day trial period.

Is technical support available?

Yes, Sugester provides technical support via live chat, email and phone. Pro, Max and Enterprise plans include priority support. A knowledge base and user forum are also available.

Blog | Sugester CRM

2015-05-15

4 ways to liven up your forum

How to attract users to your forum and encourage them to contribute? We've written up 4 practical tips on keeping your product community active.

2015-05-07

Sugester in action: InvoiceOcean.com

Sugester is an integrated communications tool, encompassing interactions with users and team members alike. Let's take a look at a how Sugester works in real life: read on for a case study of how it was implemented by InvoiceOcean.com.

2015-05-04

5 characteristics of a good CRM system

CRM stands for Customer Relationship Management - an important area of activity for any successful business. CRM tools are indispensable for any growing business; in this article we will outline 5 key characteristics of a good CRM system.

2015-04-28

5 reasons why you should start gamifying

Gamification is the use of game mechanics outside of games. It's a great way to increase engagement in things which aren't normally perceived as fun. This is why gamification is a great way to improve both the atmosphere and productivity and your business.

2015-04-27

How to run a good helpdesk

You've successfully completed the first step - your product has a userbase. But that's just the beginning. In order to retain existing customers and get new ones you have to keep your users happpy. The way to do it is by running a well-organized helpdesk that provides quick and useful answers to your customers' questions.

2015-04-24

The benefits of a product forum

While discussion forums are usually associated with hobbies or leisure activities, they are also a very useful tool for professional purposes. This article outlines the benefits of starting a dedicated suggestions forum for your company or product.

2015-04-24

Knowledge bases

In this post I am going to explain what a knowledge base is, what characterises a good knowledge base and why you should get one of your own.

2012-11-09

Sugester's top features

Maybe, you have not heard about our application, if not, we explain that helpOcean is a useful tool that will help you develop website, products and any applications you have, by collecting valuable feedback from all users of the Internet. Of course, it's just basic function of this tool, all functionality is described in detail on this site.

2011-10-29

What is Sugester ?

Sugester is an application which collects opinions, suggestions and information from the users of the product, website and application.