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Canned responses

Some issues have a way of repeating themselves. Make sure that your time isn't wasted on answering the same questions over and over again with our content aggregation tool. Build a database of canned responses to common questions and ensure timely and consistent customer relations.

HTML templates
Create templates with formatting, images and links.
Variables
Auto-insert client name, case number and more.
Sharing
Templates available to the whole team or selected members.
Canned responses

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