Maybe, you have not heard about our application, if not, we explain that helpOcean is a useful tool that will help you develop website, products and any applications you have, by collecting valuable feedback from all users of the Internet. Of course, it's just basic function of this tool, all functionality is described in detail on this site.

Now, we present some relevant features:

1) Knowledge base - with relevant information appearing on the suggestions forum, you can automatically create a knowledge base, your customers receive important source of information about a product, website, company. You'll save time because customers themselves, without any contact with you, you will find answers to most of your questions. See how the knowledge base created from the suggestions forum: http://pomoc.fakturownia.pl/

2) statuses and categories suggestion - to make it easier to manage forum by introducing the status and categories. To manage them - you have to enter the menu Settings → statuses and run them. You can also quit the opportunity to comment and vote on suggestions in the selected status.

3) E-mail - you can send messages to particular audience. If you need to communicate with a specific group of users, for example, only beta testers or forum administrators, take advantage of this option.

4) Merging information - the tool allows you to connect similar entries and thereby reduce the amount of doubles, which litter the forum. To join some posts into one, you should go to a particular post, click on the editing and then provide a link to the posts to which is to be connected.