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Knowledge Base

Questions & Answers

Our Knowledge Base makes it easy to build a categorized help page - useful for both online and physical products. You can make your Knowledge Base available online, making it easy for your customers to find the information they need. If something's not in the Knowledge Base - don't worry. Customers can add new questions or issues with just a few clicks of the mouse. A każde nowe pytanie - przy okazji odpowiedzi jednemu zainteresowanemu - może być dodana jako nowa pomoc w bazie wiedzy.

Question form
A visitor types a question, which reaches the moderator as a ticket.
Publishing answers
The moderator replies, and the question with answer appears in the base as an article.
Similar article search
Before sending, the system suggests existing articles that may solve the problem.
FAQ · PREVIEW
How to add an article?
Go to Knowledge Base → Articles → New article.
Can customers ask questions?
How to embed the KB on a site?

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