Question 1

Is Sugester free?

Accepted Answer

Yes, Sugester offers a Free plan that is free forever for teams of up to 3 users. Paid plans start from 25 PLN per user per month and include advanced CRM, helpdesk and automation features.

Question 2

What modules does Sugester include?

Accepted Answer

Sugester includes: CRM for customer management, helpdesk for technical support, live chat for real-time communication, task and project management, integrated email, VoIP, email marketing, knowledge base and forms.

Question 3

Can I integrate Sugester with other tools?

Accepted Answer

Yes, Sugester offers integrations with popular tools like Zapier, Gmail, Facebook, Instagram, WhatsApp, Slack and many more. It also has an open API for custom integrations.

Question 4

Does Sugester have a mobile app?

Accepted Answer

Yes, Sugester has mobile apps available for iOS and Android. They allow you to manage tasks, respond to support tickets and communicate with customers from anywhere.

Question 5

How does data migration to Sugester work?

Accepted Answer

Sugester provides import tools to migrate data from other CRM systems and spreadsheets. The support team assists with migration during the 30-day trial period.

Question 6

Is technical support available?

Accepted Answer

Yes, Sugester provides technical support via live chat, email and phone. Pro, Max and Enterprise plans include priority support. A knowledge base and user forum are also available.

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