Products
CRM Helpdesk Live Chat Task management Project management VoIP Knowledge base Email Email marketing Feedback Forms and surveys
More
Integrations Features Pricing Blog Contact
Log in Try for free
CRM

Automated ticket assignment

Some customers demand to always speak with the same support agent - and not without good reason. Building strong, personal relationships is the key to return business. With Sugester you can make sure that your priority clients always get matched with their preferred support agent. You can also set u

AUTOMATION · RULES · ACTIVE: 4
IF new email from support@ assign to Support
IF no reply 24h escalate to Manager
IF web form submitted create client + task

Try Sugester CRM for free

30 days of full functionality, no credit card required.