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AI Sugester 2.0 — with AI assistant in shared inbox

Your entire business
in one app.

CRM, helpdesk, live chat, tasks, email and VoIP — no more tab juggling. Respond to customers faster, close more deals and keep every conversation in one place.

30-day free trial, no card Setup in 10 minutes EU servers, GDPR compliant
app.sugester.pl/inbox
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Sugester
Main
Inbox 12
Clients
Tasks
Live Chat
VoIP
Marketing
Campaigns
Knowledge Base

Team Overview

April 2026 - Updated live
Export + New case
Open cases
128
↑ 12%
Avg. response
3m 42s
↓ 22%
NPS
+68
↑ 4 pkt
New leads
47
↓ 3%
Shared inbox - 12 unread
AK
Anna Smith Lead
Quote for 10 seats - follow up
09:42
MN
Mark Johnson
Callback request follow-up
09:18
ET
Eva Wilson New
Re: Sugester + Billing setup
08:55
BP
Ben Parker
Invoice 2026/04/128 - confirmation
08:21

Trusted by over 12,000 companies — from startups to enterprises

Europcar Microsoft Shoper TUI Carrefour Lenovo Listonic AXA Onet PZU Ceneo Europcar Microsoft Shoper TUI Carrefour Lenovo Listonic AXA Onet PZU Ceneo

These companies trust Sugester, join them

Features

Everything your business needs — and nothing more

One login, one dashboard, one bill. Stop paying for five separate apps that don't talk to each other.

Shared inbox instead of chaos

All emails from help@, office@, sales@ land in one place. The system assigns cases, monitors response times and suggests templates. Zero customers left unanswered.

Auto-assign SLA in background AI Templates Multiple users
More about helpdesk
AK
Anna Kowalska Lead
re: Faktura kwietniowa
2 min
MN
Marek Nowak Nowe
Potrzebuje pomocy z integracja API
5 min
ET
Ewa Tomczyk
Dziekuje za szybka reakcje!
12 min
BP
Bartek Pawlak VIP
Callback po 17:00
18 min

Live chat on your website

Paste one snippet and start chatting with visitors in real time. See which page they're on, what they're typing before sending, and where they came from.

Hi! I see you are looking at pricing - can I help?
Yes - we have 8 people. Which plan to choose?
Team Plus - covers up to 10 users and VoIP. Show you a quick demo?

Tasks, projects, kanban

Priorities, deadlines, timesheets and Scrum board. Everything at hand, and every task knows which customer it relates to.

To do
CRM Setup - Shoper
4d
Raport NPS Q1
1d
In progress
Billing Integration
today
Done
Call Lenovo

VoIP in CRM

Call with one click from a customer card. Recordings and stats saved automatically.

Email marketing

Campaigns, lists, segmentation and performance reports. Your SMTP or ours.

Knowledge base

Company FAQ that answers customers 24/7. AI chatbot on your help page. 8 languages.

Integrations

Connects with what you already use

Fakturownia, Gmail, Shoper, VoIP, Zapier and 40+ others. No need to change your whole stack — Sugester sits alongside.

Fakturownia
Sync customers and invoices
Gmail & SMTP
Connect your own email
Shoper
CRM for online stores
SendGrid
Transakcyjna poczta na duza skale
Zapier
5000+ no-code apps
GitHub
Issue → zadanie w Sugesterze
Plivo VoIP
Cloud calling
Mailgun
Infrastruktura e-mail enterprise
Messenger
Wiadomosci z fanpage w inboxie
See all integrations
Customer reviews

What people who use Sugester every day say about us

Sugester has kept our communication in one place for eight years. When someone new joins, they master the shared inbox in half an hour — that's priceless.

Borys Musielak
Borys Musielak
SMOK Ventures

We used to use four different tools. Today everything is in Sugester and the bill is 60% lower. The team stopped complaining about context switching.

Kamil Janiszewski
Kamil Janiszewski
Listonic.pl

Without Sugester there would be no customer support at InvoiceOcean. The tool is comprehensive and I have everything I need here.

Piotr Wajszczuk
InvoiceOcean
read story >

With our type of business, mailing is the main tool. We can send information to all clients at once. Without Sugester it would be very time-consuming.

Ewelina Świętowicz
Księgownik.pl
read story >

We start the workday with Sugester and end it with Sugester. Since we started using it, our response time to customer needs has shortened.

Magda Cerecka
Magda Cerecka
Poloniusz.pl
read story >

Sugester is a very simple tool, which is important to me. We implemented CRM from the first day of the company.

Dawid Warszawski
Ecocleo
read story >
FAQ

Frequently asked questions

How long does it take to deploy Sugester in a team?

Usually from 10 minutes to two days. Most clients are fully productive after the first week.

Where is my data stored and is it secure?

All data on EU servers, fully GDPR compliant. Encryption, daily backups, option for a dedicated server.

Can I try Sugester for free?

Yes — 30 days of full functionality, no credit card. Then you choose a plan or stay on Free.

How does the InvoiceOcean integration work?

Two-way sync of contacts and invoices. Automatic invoicing after closing a deal.

Does Sugester have a mobile app?

Yes — a responsive web version plus native iOS and Android apps.

Can I use Sugester with my own domain?

Yes. Custom SMTP, HTML signatures, and on Enterprise — white-label with your own domain and logo.

Blog

Practical knowledge for sales and support teams

Sugester at TechCrunch Disrupt London 2015

Sugester

Last week (7-8/12/2015 to be precise) one of the most important tech events of the year took place - and we were there for it. TechCrunch Disrupt 2015, one of the biggest startup meetups in the world, took place at the Copper Box Arena, a part of the former Olympic Village. Disrupt is not just about startups showing off - the exhibition element is supplemented by numerous talks by startup moguls. As always, the speaker lineup was impressive - we had a chance to listen to Nicolas Brusson (BlaBlaCar), Tim Armstrong (AOL), Jeff Lawson (Twilio) and Sebastian Siemiatkowski (Klarna), to name only a few participants.

Still - while the panel discussions were definitely interesting, it's the exhibition stands ran by startup founders and employees that are the event's heart and soul. Each company gets a cocktail table, a bit of space and access to electricity - and that's it. The idea behind this ascetic approach is to encourage personal interaction and focus on product rather than on free swag and flashy booths. We took our chances and, armed with a roller banner, flyers and business cards, got on a flight to London. Not only did we manage to distribute all of our promotional materials, but also had the chance to meet some of our Polish compatriots. Among them were team members from NeuroOn Mask (hi-tech sleep aid), Revealo (privacy-focused IoT property tracker) and Skylable (open-source scalable infrastructure solutions). You can read more about these companies on their respective websites, or by going to this article (text in Polish only).

Disrupt is not only a great opportunity to meet with like-minded entrepreneurs and potential customers, but also a fantastic way to gain traction from tech-oriented media outlets. Sugester was lucky enough to get noticed and picked up by the popular tech listicle portal Listhunt - they consider us one of the most interesting startups to exhibit at Disrupt. Go to the full article here (text in English).

London bridge view

When you're talking about TechCrunch Disrupt, it's impossible not to mention Startup Battlefield - a product demo competition for new companies, where the main prize is $50,000 and invaluable exposure to media and investors. This year's winner is a web app called Jukedeck, which procedurally generates background music of any length, mood and genre. Congratulations!

We'd also like to thank everyone who took the time to meet us at Disrupt, have a conversation and exchange ideas - we were overwhelmed by our vistiors' positive reactions. The comments and insights you offered are invaluable to us - and so we decided to extend our Disrupt deal to the end of the year. Use promo code TECHCRUNCH to get 50% off any purchase - a deal like this doesn't happen often!

Try Sugester for free now!

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