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AI Sugester 2.0 — with AI assistant in shared inbox

Your entire business
in one app.

CRM, helpdesk, live chat, tasks, email and VoIP — no more tab juggling. Respond to customers faster, close more deals and keep every conversation in one place.

30-day free trial, no card Setup in 10 minutes EU servers, GDPR compliant
app.sugester.pl/inbox
S
Sugester
Main
Inbox 12
Clients
Tasks
Live Chat
VoIP
Marketing
Campaigns
Knowledge Base

Team Overview

April 2026 - Updated live
Export + New case
Open cases
128
↑ 12%
Avg. response
3m 42s
↓ 22%
NPS
+68
↑ 4 pkt
New leads
47
↓ 3%
Shared inbox - 12 unread
AK
Anna Smith Lead
Quote for 10 seats - follow up
09:42
MN
Mark Johnson
Callback request follow-up
09:18
ET
Eva Wilson New
Re: Sugester + Billing setup
08:55
BP
Ben Parker
Invoice 2026/04/128 - confirmation
08:21

Trusted by over 12,000 companies — from startups to enterprises

Europcar Microsoft Shoper TUI Carrefour Lenovo Listonic AXA Onet PZU Ceneo Europcar Microsoft Shoper TUI Carrefour Lenovo Listonic AXA Onet PZU Ceneo

These companies trust Sugester, join them

Features

Everything your business needs — and nothing more

One login, one dashboard, one bill. Stop paying for five separate apps that don't talk to each other.

Shared inbox instead of chaos

All emails from help@, office@, sales@ land in one place. The system assigns cases, monitors response times and suggests templates. Zero customers left unanswered.

Auto-assign SLA in background AI Templates Multiple users
More about helpdesk
AK
Anna Kowalska Lead
re: Faktura kwietniowa
2 min
MN
Marek Nowak Nowe
Potrzebuje pomocy z integracja API
5 min
ET
Ewa Tomczyk
Dziekuje za szybka reakcje!
12 min
BP
Bartek Pawlak VIP
Callback po 17:00
18 min

Live chat on your website

Paste one snippet and start chatting with visitors in real time. See which page they're on, what they're typing before sending, and where they came from.

Hi! I see you are looking at pricing - can I help?
Yes - we have 8 people. Which plan to choose?
Team Plus - covers up to 10 users and VoIP. Show you a quick demo?

Tasks, projects, kanban

Priorities, deadlines, timesheets and Scrum board. Everything at hand, and every task knows which customer it relates to.

To do
CRM Setup - Shoper
4d
Raport NPS Q1
1d
In progress
Billing Integration
today
Done
Call Lenovo

VoIP in CRM

Call with one click from a customer card. Recordings and stats saved automatically.

Email marketing

Campaigns, lists, segmentation and performance reports. Your SMTP or ours.

Knowledge base

Company FAQ that answers customers 24/7. AI chatbot on your help page. 8 languages.

Integrations

Connects with what you already use

Fakturownia, Gmail, Shoper, VoIP, Zapier and 40+ others. No need to change your whole stack — Sugester sits alongside.

Fakturownia
Sync customers and invoices
Gmail & SMTP
Connect your own email
Shoper
CRM for online stores
SendGrid
Transakcyjna poczta na duza skale
Zapier
5000+ no-code apps
GitHub
Issue → zadanie w Sugesterze
Plivo VoIP
Cloud calling
Mailgun
Infrastruktura e-mail enterprise
Messenger
Wiadomosci z fanpage w inboxie
See all integrations
Customer reviews

What people who use Sugester every day say about us

Sugester has kept our communication in one place for eight years. When someone new joins, they master the shared inbox in half an hour — that's priceless.

Borys Musielak
Borys Musielak
SMOK Ventures

We used to use four different tools. Today everything is in Sugester and the bill is 60% lower. The team stopped complaining about context switching.

Kamil Janiszewski
Kamil Janiszewski
Listonic.pl

Without Sugester there would be no customer support at InvoiceOcean. The tool is comprehensive and I have everything I need here.

Piotr Wajszczuk
InvoiceOcean
read story >

With our type of business, mailing is the main tool. We can send information to all clients at once. Without Sugester it would be very time-consuming.

Ewelina Świętowicz
Księgownik.pl
read story >

We start the workday with Sugester and end it with Sugester. Since we started using it, our response time to customer needs has shortened.

Magda Cerecka
Magda Cerecka
Poloniusz.pl
read story >

Sugester is a very simple tool, which is important to me. We implemented CRM from the first day of the company.

Dawid Warszawski
Ecocleo
read story >
FAQ

Frequently asked questions

How long does it take to deploy Sugester in a team?

Usually from 10 minutes to two days. Most clients are fully productive after the first week.

Where is my data stored and is it secure?

All data on EU servers, fully GDPR compliant. Encryption, daily backups, option for a dedicated server.

Can I try Sugester for free?

Yes — 30 days of full functionality, no credit card. Then you choose a plan or stay on Free.

How does the InvoiceOcean integration work?

Two-way sync of contacts and invoices. Automatic invoicing after closing a deal.

Does Sugester have a mobile app?

Yes — a responsive web version plus native iOS and Android apps.

Can I use Sugester with my own domain?

Yes. Custom SMTP, HTML signatures, and on Enterprise — white-label with your own domain and logo.

Blog

Practical knowledge for sales and support teams

Painless CRM deployment

Sugester

Are you thinking of moving to a new CRM system (or getting your first one), but just thinking about the deployment nightmare gives you cold sweats? No wonder - migrating data between incompatible applications can be a real pain. But it doesn't have to be that way. At Sugester we believe that transitioning between programs should be easy.

Data fragmentation is a real issue in many modern companies. You probably use multiple apps for working with email, VoIP telephony, task delegation, project planning and managing your company's knowledge base. The list of logins and passwords keeps on growing, and so does the time spent managing multiple apps.

Even if you're aware of the problem and want to change things, sometimes the status quo keeps hold due to sheer inertia. The users are familiar with what they have - however inadequate these solutions may be - and moving them to new software seems like an insourmountable task. Moving the data, deplyoing the new app on multiple workstations, training the users - all these imagined challenges keep you from moving on to something better.

But what if deploying a new CRM could be less annoying - or even just plain uncomplicated? What if your new CRM could replace multiple different apps and save you money and admin time? What if importing data to your new CRM took a couple of minutes and wouldn't require a programmer to do it? Well, there's a way to do that.

First - Sugester can easily replace multiple apps. Our software can be used to send email, manage your customer relationships, delegate tasks, plan projects, generate reports, chat with your clients and build an online knowledge base. Cut down on costs and admin time - now you only have one app to worry about.

Second - migrating to Sugester is as about simple as it gets. Whether you're using Zendesk, Freshdesk, Salesforce, Zopim, Basecamp or just keep your data in Excel files - the transition will only work minutes. Even better - we'll gladly do it for you if you have any issues.

Third - deploying SUgester won't bring your company to its knees. We believe in speed and simplicity: just invite your staff, import your customer database, set up and email redirect and... you're done. No need to worry about a drawn out migration, hardware maintenance or even licensing - just pay once and use Sugester as much as you need. Don't worry if you need an on-premises version - just drop as a line and we'll contact you with the details.

Fourth - your data always belongs to you and can be exported at any time. We know that sensitive business data has to be treated seriously. This is why we not only adhere to top industry security practices, but also make it as easy as possible for you to export your data. This way you can create as many redundant backups as you need and don't worry about a single point of failure.

Intrigued? Well, there's more - the first 30 days of using Sugester are completely free, with no credit card required. You're withing a few clicks of starting your free trial right now.

So, what are you waiting for? Just do it and sign up now!

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