All modules available in every plan. You only pay per user.
To get started
For growing teams
For large organizations
| Start | Standard | Pro | |
|---|---|---|---|
| Users | up to 10 | unlimited | unlimited |
| MailboxesNumber of email addresses connected to the system (e.g. office@, support@). | 10 | 30 | unlimited |
| Custom SMTPSend emails from your own address via Sugester, keeping a copy on your server. | ✓ | ✓ | ✓ |
| Email sending limit / mo.Applies to emails sent from the system (helpdesk, mailing). Receiving is unlimited. | 1,000 / user | 5,000 / user | 10,000 / user |
| CRM contactsContacts in CRM — companies and people with communication history, tags and custom fields. | up to 1,000 | up to 5,000 | unlimited |
| Projects | 30 | unlimited | unlimited |
| Chat widgetsNumber of separate Live Chat widgets to embed on different websites. | 1 | 5 | unlimited |
| Chat conversations / mo.Limit of chat conversation threads started per calendar month. | 5,000 | 10,000 | unlimited |
| Tasks / mo. | 10,000 | 30,000 | unlimited |
| Knowledge BasesPublic and internal FAQs with website widget, changelog and multilingual interface. | up to 3 | up to 10 | unlimited |
| CMS — websitesCreate websites with custom domain, SSL and visual editor. | up to 3 | up to 10 | unlimited |
| Noe — AI No-Code AppsBuild business applications without coding — dashboards, forms, automations. | up to 3 | up to 10 | unlimited |
| StorageSpace for attachments, documents and files in Drive. | 100 MB / user | 1 GB / user | 100 GB / user |
| Integrations & automationsConnections with external systems (API, webhooks) and automatic actions. | — | ✓ | ✓ |
| Macros / programmable actionsAutomate repetitive tasks — multiple actions with a single click. | — | 5 | 50 |
| Custom domainConnect your own domain (e.g. help.yourcompany.com) to knowledge base, chat or CMS. | — | ✓ | ✓ + SSL |
| Document templatesCreate contract, offer and report templates with data from CRM and projects. | — | ✓ | ✓ |
| Permission settingsCreate roles and restrict data access — permission structure tailored to your company. | — | ✓ | ✓ |
| Dedicated serverIsolated server exclusively for your company — full control over performance and security. | — | — | ✓ |
| Support | Email + chat | Email + chat + phone | |
| Assigned account managerA dedicated contact person who knows your company's specifics. | — | — | ✓ |
Yes. The Free plan is free forever — no time limit, no credit card required. It includes 3 users, 100 CRM contacts, and access to all modules.
No. All modules (CRM, Helpdesk, Live Chat, Tasks, Knowledge Base, Email marketing, Forms, Feedback, VoIP) are available in every plan. You pay for the plan, not for modules.
The listed price is per user per month. For example, the Pro plan at €7/month with 5 users is €35/month.
Yes, you can upgrade or downgrade at any time. The change is immediate — no need to wait until the end of the billing period.
Yes, 14 days free with no credit card required. After the trial you can choose a paid plan or stay on the Free plan.
Yes — with annual billing you get 10% off every plan. For larger teams (50+ users) we offer custom terms.
No. Sugester runs in the cloud — hosting, updates, backups and security are all included in the subscription price.
Sugester runs in the cloud (SaaS). You log in via your browser or mobile app. Data is stored on EU servers (AWS, Ireland region).
Yes. Sugester is fully responsive — it works in the browser on your phone and tablet. Native Android and iOS apps are also available.
Your data is safe. After the trial period you have 30 days to choose a plan. Data is not deleted automatically.
Email us at [email protected], call +48 22 599 42 58 or use the chat on our website. We respond within a few hours.
For teams of 50+ users we offer dedicated terms — own server, SLA and assigned account manager.
Contact us